Hamlets Lettings - Tenants

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Tenants Letting Guide

 

 

GENERAL INFORMATION FOR PROSPECTIVE TENANTS

 

Before tenancy starts:

1.    To Proceed

a.    HAMLETS require a holding deposit equal to one week of rental  plus completed Information Required Form, for a new application.

The holding deposit can only be returned to a prospective tenant who does not take a tenancy on the following conditions:

1)  should the Landlord withdraw the property from the market

2) should the Landlord refuse to take up the tenancy

It will not be returned if:

3) False information was given

4) Failed Immigration checks

5) If tenant withdraws

 

2.   Prior to moving in we require:

Security deposit, this amount is 5 weeks of rental.

First months rent

 

During the tenancy (payable to Agent):

a.     Late rental payments will be charged at 3% over Bank of England Base Rate

b.    Lock outs/lost keys – charged at cost of keys/lock Locksmiths invoice or Hamlets time dependant on day and time of day – between 9-5pm Monday – Friday (excluding bank Holidays) minimum charge £25.00 Inc VAT, after 5pm, weekends and Bank Holidays £50.00 Inc VAT for Hamlets to attend and open property allowing access with office held set of keys.

c.    Amendments to tenancy ie adding a Permitted Occupier, changing the rent date, adding a pet (if allowed) £50.00 Inc VAT.

d.    Surrender of tenancy within a fixed term – only if agreed with landlord – To pay the amount limited to the loss of rent suffered by the landlord.  Plus £250.00 Inc VAT for agent charges to arrange the termination of the tenancy.

 

During the tenancy (payable to the provider) – if permitted and applicable:

Utilities – gas, electricity, water and Council Tax

Communications – telephone and broadband

Installation and subscription of cable/satellite & Television licence

Tenant protection

Hamlets is a member of Ukala – Let Alliance, which is a client money protection scheme, and also a member of The Property Ombudsman, which is a redress scheme. You can find out more details on the agent’s website or by contacting the agent directly.

 

Other permitted payments:

Plus any other permitted payments, not included above, under the relevant legislation including contractual damages.

 

 

 

 

 
 
GENERAL INFORMATION
 

A.The majority of agreements will be for a six months minimum period and will be an Assured Shorthold Tenancy agreement.  When you sign for this period both you and the landlord are tied for this length of time and notice has to be given from either side to end ie. you can give one months notice at the end of the fifth month to vacate at the end of the six months, or if the property is available you can choose to stay longer with mutual agreement. The landlord can give you two months notice to leave at the end of the initial six months from the end of the fourth month should he require possession of the property.

 

B. Once in receipt of your holding deposit (equal to one week of rental) we email you the application form to be completed in full online– one for each person. Please ensure this is completed within 24 hours and submitted to relevant referencing company. Even though they may not be referenced we do require full names of all occupants, with next of kin etc as per our Personal Information form.

 

C. In addition to the application form we also require proof of residency for each tenant ie. utility bill with name and address, plus proof of identity which is usually a Passport or photo driving licence and any work/study/residency visas where relevant. All can be scanned initially but we will need to see original documents prior to moving in. It can hold things up if not sent at the start of the application process.

 

D. In cases of joint tenancies a nominated “lead” name is required for us to complete the Deposit Protection documentation. We are also required to enter the name of any other person who may be relevant to the deposit ie Guarantor, person who paid deposit (other than named tenants) and also we require another known address. For this Hamlets use next of kin information as given on Personal Information form.

 

E. All personal information given is for the legitimate interest of the tenancy only.  Not sold to a third party or used for marketing purposes only as follows:

Legitimate Interests – where your information as overleaf will be shared

Referencing Company, Relevant utility companies/Tenant Shop/Utility management companies, For gas/electric/water/councils, Landlord, Deposit scheme provider, Regulatory bodies where we are legally obliged (ie HMRC, Police)

Once tenancy commences these are the methods by which we make contact. If you prefer a particular method then please let us know in writing otherwise we mostly use email and/or telephone.

 

Please feel free to ring the office to clarify any point if required. We must emphasise that ALL parties concerned should read and understand ALL documentation especially where first language is not English.

 

 

 

 

TENANTS INSURANCE COVER

 

Why should I have this cover?

As a tenant your own personal possessions will be at risk, from fire, storm, water damage and theft whilst occupying your rented property. You may also suffer loss or accidental damage to your possessions whilst away from home.

As per your tenancy agreement you are responsible for accidental damage to the landlords fixtures and fittings and contents.  As a general rule  “if you damage/break something or it is your fault then you pay for it – if it is no-ones fault then the landlord pays”.

 

What cover do I need?

We advise that your cover should protect your possessions, as well as including accidental damage cover for the landlords fixtures, fittings and contents both in and out of the property.

Relevant protection will provide you with peace of mind

 

Brief summary of cover which you should look for in any insurance policy:

Loss or damage to your contents and personal possessions in your home caused by (for example):

Theft

Malicious act or riot

Fire, explosion, lightening, earthquake

Collision by various vehicles etc

Replacements locks following theft/loss of keys

Flood damage

 

PLUS

Damage which is deemed to be your responsibility to the landlords fixtures, fittings contents such as:

Accidental damage to carpets, sanitary ware, windows – any damage to anything belonging to the landlord which is your fault.

 

The staff at Hamlets are not qualified insurance brokers – please take advice from a relevant authority should you have any queries about what cover you require – this will be down to individuals possessions.

 

HAMLETS ARE NOT COVERED BY THE FINANCIAL SERVICES AUTHORITY (FSA) TO GIVE OUT INSURANCE ADVICE – You may be contacted by the referencing company to give you a quote.

 

IN SIGNING THE HOLDING DEPOSIT FORM AND PAYING THE MONIES YOU ARE CONFIRMING THAT ALL PARTIES HAVE READ AND UNDERSTOOD THE INFORMATION GIVEN AND TERMS ACCEPTED.

 

TO COMPLY WITH REGULATIONS FROM HOUSING ACT 2004 WE HAVE TO INFORM YOU THAT YOUR DEPOSIT WILL BE HELD UNDER A TENANCY DEPOSIT SCHEME. SHOULD THERE BE A DISPUTE AT THE END OF YOUR TENANCY THE DISPUTED AMOUNT MAY  GO TO ARBITRATION AND A DECISION WILL BE REACHED ON THE EVIDENCE PRESENTED.
 

Hamlets bank details for payments.

Please ensure that you add property number and road name as reference when making an online payment ie 134knight. If there is more than one tenant please add your own initials ie 134knightMEB

Name:          Barclays Bank        Account no: 80040851          Sort code:    20 52 69

 

 

 

Personal Information Form

INFORMATION REQUIRED BY HAMLETS

 

THIS INFORMATION IS ONLY SHARED IN CONJUNCTION WITH REFERENCING & OTHER LEGITIMATE INTERESTS FOR THE FULL TERM OF THE TENANCY PLUS STATUTORY TIME SCALE THEREAFTER.

 

In completing this form and ticking this box         you give consent for this information to be shared as  above

 

Property address:………………………………………………………………………….....................

Please give FULL names of all tenants including middle names:

 

1. Mr/Mrs/Miss/Other........... Full (All) Names:.......................................................................................

 

DOB…………………..Mobile number:...................................Email: .....................................................

 

Current address:........................................................................................................................................

 

...................................................................................................................................................................

 

Details of any pets in household:..............................................................................................................

 

Annual Salary:..................................................Adverse Credit History(CCJs etc):   YES / NO 

                                                                     if YES please contact the office to provide details

 

Next of Kin Name and address ………………………………………………………………………….

(NOT Spouse or partner – confirm relationship i.e. brother, parent etc)

...................................................................................................................................................................

 

2. Mr/Mrs/Miss/Other........... Full (All) Names:.......................................................................................

 

DOB…………………..Mobile number:.................................Email: .................................................

 

Current address:.........................................................................................................................................

 

...................................................................................................................................................................

 

Annual Salary:...................................................Adverse Credit History(CCJs etc):    YES / NO 

                                                                      if YES please contact the office to provide details

 

Next of Kin Name and address ………………………………………………………………………….

(NOT Spouse or partner – confirm relationship ie brother, parent etc)

....................................................................................................................................................................

For deposit regulations we require the following information:

Who will be paying the deposit on this property?.....................................................................................

 

FULL – name and address of person (if different to tenant).....................................................................

 

....................................................................................................................................................................

Hamlets bank details for payments.

Please ensure that you add property number and road name as reference when making an online payment ie 134knight. If there is more than one tenant please add your own initials ie 134knightMEB

 

Name:          Barclays Bank        Account no: 80040851               Sort code:    20 52 69

                                                                       

Legitimate Interests - where your information as overleaf will be shared

 

Tick to show your acceptance:

 

Referencing Company           
 

Relevant utility companies/utility management company – Tenant Shop

Gas/Elec/Water/Council

 
Landlord

 
Deposit scheme provider

 
Regulatory bodies where we are legally obliged (eg HMRC, Police)
 

 

 

 

 

Once tenancy commenced you are happy to be contacted by

 

Email -                        it is your responsibility to regularly check emails and respond                                   when appropriate
 

Telephone/Text -       again, it is your responsibility to regularly check for messages                                  and respond where appropriate
 

Number to be passed to contractors as required for remedial works

 
 

 

 

All boxes need to be ticked to proceed with a tenancy application.

Tenant Privacy Notice

Draft Tenancy Agreement

How To Rent Leaflet

 

 

 

 

 

 

 

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Hamlets Lettings

134 Knighthorpe Road Loughborough LE11 5JU

01509 266151

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