Tenants Letting Guide
A.The majority of agreements will be for a six months minimum period and will be an Assured Shorthold Tenancy agreement. When you sign for this period both you and the landlord are tied for this length of time and notice has to be given from either side to end ie. you can give one months notice at the end of the fifth month to vacate at the end of the six months, or if the property is available you can choose to stay longer with mutual agreement. The landlord can give you two months notice to leave at the end of the initial six months from the end of the fourth month should should possession be required .
B. Once intention to apply confirmed we require- within 24 hours -your administration and reference fee and Personal Information Form. We then email you the credit application link to be completed in FULL online– one for each person being referenced. Viewings continue until all information and fees received. Even though they may not be referenced we do require full names of all occupants, with next of kin etc as per our Personal Information form.
C. In addition to the application form we also require proof of residency for each tenant ie. utility bill with name and address, plus proof of identity which is usually a Passport or photo driving licence and any work/study/residency visas where relevant. All can be scanned initially but we will need to see original documents prior to moving in. It can hold things up if not sent at the start of the application process.
D. Tenants are required to have insurance cover for accidental damage to landlord’s contents and recommend strongly that you also take cover for your own contents at the same time. Hamlets require confirmation prior to commencement of tenancy – it can be any provider as long as relevant cover is included.
E. Deposits are held in a recognised scheme. In cases of joint tenancies a nominated “lead” name is required for us to complete the Deposit Protection documentation. We are also required to enter the name of any other person who may be relevant to the deposit ie Guarantor, person who paid deposit (other than named tenants) and also we require another known address. For this Hamlets use next of kin information as given on Personal Information Form.
F. We have to follow the Right To Rent procedure and in some cases further personal information and verification may be required – see page on further fee.
Please feel free to ring the office to clarify any point if required. We must emphasise that ALL parties concerned should read and understand ALL documentation especially where first language may not be English. Take independent advice if required.
- HAMLETS require an application fee of £120.00 inc VAT per property plus completed Personal Information form, for each new application.
- HAMLETS also require £75.00 inc VAT for single person reference. Referencing service is via a credit reference agency. Payment can be made via cheque/cash to office or bank transfer – details as per form. These fees are non-refundable apart from the exceptions below.
Application fee can only be returned to a prospective tenant who does not take a tenancy under the following conditions:
- The Landlord withdraw the property from the market
- The Landlord refuse to take up the tenancy
Reference fee will not be returned:
- If a reference is declined due to withheld/false information.
Additional tenants reference £50.00 per person inc VAT
Right to Rent – there may be additional fees incurred in carrying out relevant checks – specific to each application.
We do not charge for:
- Initial guarantor reference
- Inventory check in and check out
- Automatic renewal. The original agreement will continue at no additional charge unless new agreement specifically requested by yourself.
For any further fees which may apply during or after your tenancy please read further information.
Before key release the following is required
A statement of this amount will be given and usually emailed.
- One months rental
- Security deposit, this amount is the same amount as the rental plus £100.00 for rentals up to £499.00pcm & plus £200.00 for rentals of £500.00/£799.00pcm. Security deposits for rental from £800.00pcm are assessed on an individual basis – ask Hamlets for details. The deposit is held until the end of the tenancy (no interest given) and is then refunded less any dilapidations – under the relevant deposit scheme terms.
Please ensure that all parties have read and understood the information given
Tenants Insurance Cover
Why should I have this cover?
As a tenant your own personal possessions will be at risk, from fire, storm, water damage and theft whilst occupying your rented property. You may also suffer loss or accidental damage to your possessions whilst away from home.
As per your tenancy agreement you are responsible for accidental damage to the landlords fixtures and fittings and contents.
What cover do I need?
We advise that your cover should protect your possessions, as well as including accidental damage cover for the landlords fixtures, fittings and contents both in and out of the property.
Relevant protection will provide you with peace of mind
Brief summary of cover which you should look for in any insurance policy – check out any insurance broker/cover for exact details as the amount of personal possessions each individual will have will differ:
Loss or damage to your contents and personal possessions in your home caused by (for example):
- Malicious act or riot
- Fire, explosion, lightening, earthquake
- Collision by various vehicles etc
- Replacements locks following theft/loss of keys
- Flood damage
Damage which is deemed to be your responsibility to the landlords fixtures, fittings contents such as:
Accidental damage to carpets, sanitary ware, windows – any damage to anything belonging to the landlord which is your fault.
It is a condition of your tenancy agreement that insurance cover protects the items as described as belonging to the landlord. You should confirm with Hamlets that you have adequate insurance cover before the commencement of a tenancy.
The staff at Hamlets are not qualified insurance brokers – please take advice from a relevant authority should you have any queries.Hamlets are not covered by the financial services authority FSA to give out insurance advice but we advise checking out comparison sites online
Please be aware that there may be other fees to pay during your tenancy or after - as follows
- Late rental payment – if we have to contact you more than once if a rental is not paid on time then you could be charged £18.00 per letter incl. VAT.
- A fee could be payable if a cheque/payment is declined by our bank and they make a charge. This would be the bank charge to us + £18.00 incl. VAT admin charge from Hamlets.
- There could be a charge for letters having to be sent regarding a breach of tenancy – 2 examples would be continuous noise, having an unauthorised pet. This would be £18.00 incl. VAT per letter.
- There is no charge for the initial check out at the end of your tenancy. However if we have to return to re-check after a contractor has had to do remedial works there could be a fee of £30.00 incl. VAT per visit ie carpet cleaning, gardening, clearing of rubbish. See reverse for sample cleaning cost.
- There will be a fee of 2 weeks rent +VAT should there be a need for your tenancy to be surrendered before the fixed term due to unforeseen circumstances such as job re-location – at discretion of landlord and with mutual agreement.
- Lock-outs £18 incl. VAT per visit if Hamlets attending and cost of key is tenant's responsibility.
The above will only apply to tenants who do not fulfil the obligations of their tenancy
Other fees which may apply and then follow with:
- If you request a new tenancy agreement there will be a charge.
- If a reference is requested before the end of your tenancy there is no charge for providing one. If required after your tenancy has ended then there will be a charge of £30.00 incl. VAT per person.
NB. all fees/charges are reviewed on annual basis
VAT is currently 20%